Privacy Policy for the Lingo Facebook page
1. General
This Privacy Policy informs you about the way your personal data is processed on the Lingo Facebook page. The Facebook page can be accessed via the following link: www.facebook.com/hellolingo
Protecting your personal data is of utmost importance to Abbott Laboratories Limited. We use your personal data in accordance with the applicable data protection law, in particular the provisions of the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679; GDPR) and the UK Data Protection Act 2018. This Privacy Policy should be read in conjunction with the Facebook Privacy Policy, in particular the Data Policy; further information on the purpose and scope of data processing, your rights, and settings to protect your privacy can be found in the Facebook Data Policy. The Data Policy can be found at: https://www.facebook.com/privacy/policy/
2. Data controller
Lingo Sensing Technology Unlimited Company is the controller for data processing under Art. 24 GDPR. Insofar as Lingo Sensing Technology Unlimited Company and Facebook are joint controllers in accordance with Art. 26 (1) GDPR, the corresponding agreement shall apply: https://www.facebook.com/legal/terms/page_controller_addendum
For more information about this agreement, please visit the following link (section "Responsibility for your information used to create Page Insights "): https://www.facebook.com/legal/terms/information_about_page_insights_data
Contact details
"Abbott"
Lingo Sensing Technology Unlimited Company
70 Sir John Rogersons Quay
Dublin 2
DO2 R296
Ireland
"Facebook"
Meta Platforms Ireland Limited
4 Grand Canal Square
Grand Canal Harbour
Dublin 2, Ireland
Contact: https://www.facebook.com/help/contact/1650115808681298
3. Contact details of the data protection office
Data Protection Officer for
Lingo Sensing Technology Unlimited Company
eu-dpo@abbott.com
Data Protection Officer of Meta Platforms Ireland Limited
https://www.facebook.com/help/contact/540977946302970
4. Scope and nature of data processing
Abbott processes your personal data on the Lingo Facebook page in the following ways:
- When you interact with the Lingo Facebook page, your public profile information (including display name)
- When you interact with the Lingo Facebook page by:
- uploading a post and entering your personal information there
- entering your personal data via the comment function under posts
- contacting Abbott via Messenger and providing your personal data
- When you interact with the Lingo Facebook page, Facebook Insights uses your data to gather statistics on page usage. For more information on the processing of Insights data when interacting with the Lingo Facebook page, please see: https://www.facebook.com/legal/terms/information_about_page_insights_data.
In order to process messages from Facebook users efficiently, these, as well as the master data of the corresponding profile, are also processed outside the Lingo Facebook page in systems for which Abbott is responsible. The data is deleted after 12 months; for data on the Lingo Facebook page, Facebook's deletion rules apply (see section 6).
Abbott may contact you via Messenger with follow-up questions about the content published on our page or via Messenger.
If you contact us by email or via Facebook Messenger, we cannot guarantee that the communication will be encrypted therefore please assume that all communications are unencrypted.
5. Legal basis and purposes
5.1 Abbott
Your personal data is processed based on the following legal basis:
- Art. 6.1. (a) GDPR (consent), for specific purposes You consent Abbott processing your personal data when you contact us with queries or perform a consent action in our Facebook Fan page after joining it.
- Art. 6 (1 ) b) GDPR (performance of contract, implementation of pre-contractual measures) Abbott processes your personal data in order to fulfil contracts that you have entered into with Abbott or to carry out pre-contractual measures. You may provide Abbott with your personal data if:
- you have questions about Abbott's products and offers
- you want to complain about an Abbott product
- First name
- Surname
- Title/Gender
- Personal information that you send us as part of your request/message
- Art. 6 (1 ) f) GDPR (to safeguard legitimate interests) Abbott also processes your personal data in order to safeguard its legitimate interests. The purpose of this processing is as follows:
- To evaluate analyses and statistics relating to user behavior on the Lingo Facebook page
- To optimise the Lingo Facebook page in terms of its user-friendliness and attractiveness, and to introduce user-friendly marketing measures
- Other communication and interactions initiated by Facebook users
Your data may be shared internally to process your request.
The amount and category of data processed depends on what you provide to Abbott. In order to process your request, it may be necessary for Abbott to request further data from you. In this event, Abbott will ask you for the additional data and information required to process your request. The following data is generally processed:.
5.2 Facebook
You can find information on the legal basis for the use of your personal data by Facebook at:
- Facebook Data Policy (section "What is our legal basis for using data ? ") https://facebook.com/privacy/policy
- Detailed information on the legal bases https://www.facebook.com/about/privacy/legal_bases
6. Storage of your information by Abbott
When you contact Abbott via messenger, Information that you submit to us via private message may be stored on secure servers located in the United Kingdom or the European Economic Area. In certain circumstances, personal information submitted by you may be transferred by us to our other offices and/or the third parties we work with, which may be situated outside the European Economic Area or United Kingdom and may be processed by staff operating outside the European Economic Area or United Kingdom. Where we do transfer your information, we take all steps necessary to ensure that is adequately protected, in compliance with all applicable laws and regulations and used in accordance with this privacy policy.
7. Data erasure and retention period
Your personal data is deleted from Abbott's internal systems as soon as it is no longer required for the purposes stated. However, Abbott must sometimes continue to store your data until the end of the retention periods and deadlines set by the legislator or supervisory authorities, which may be derived, for example, from, the Tax Code or the Money Laundering Act and other legal provisions, which are usually 6 to 10 years. Abbott may also retain your data until the statutory limitation periods have expired, to the extent it is necessary to assert, exercise or legal defence claims. After that, the relevant corresponding data is routinely deleted.
For information about Facebook's data erasure and retention periods, please see: https://www.facebook.com/privacy/policy/
8. Your rights
In accordance with Chapter 3 of the GDPR and the Data Protection Act, you can exercise the following legal rights as data subject. These rights include:
- Right to information, Art. 15 GDPR
- Right to access
- Right to rectification, Art. 16 GDPR
- Right to erasure ("Right to be forgotten"), Art. 17 GDPR
- Right to restrict processing, Art. 18 GDPR
- Right to data portability, Art. 20 GDPR
- Right to object, Art. 21 GDPR
To assert your rights in relation to Abbott, contact us at eu-dpo@abbott.com;
in relation to Facebook use the following link: https://www.facebook.com/help/contact/308592359910928
Among others, you also have the right to lodge a complaint with the UK supervisory authority. The competent supervisory authorities are:
For Abbott:
UK Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
For Facebook:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
Lingo and related brand marks are marks of the Abbott group of companies. Other trademarks are the property of their respective owners.
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© 2025 Abbott. All rights reserved. Lingo and related marks are marks of the Abbott group of companies. Other marks are the property of their respective owners.Lingo Sensing Technology Unlimited Company is a private Unlimited Company with registered number 731659. Our registered office is at 70 Sir John Rogersons Quay, Dublin 2, D02 R296, Ireland.The Lingo system is not for medical use and intended for users 18 years and older. Lingo is not intended for diagnosis or management of any disease including diabetes. The Lingo programme does not guarantee that everyone will achieve the same results as individual responses may vary. It is best to speak to your doctor for advice on starting any diet or exercise regime or if you have an eating disorder or a history of eating disorders.
The Lingo Glucose Biosensor is CE Marked under the Radio Equipment Directive 2014/53/EU (RED)
The Lingo Glucose Biosensor is UKCA Marked under the Radio Equipment Regulations 2017 No 1206 (RER)